# Clients

> Create client workspaces as a DIA reseller, then change plans, add credits, suspend a workspace or move a client to DIA.

Source: https://docs.dia.now/partners/clients

> For the complete documentation index, see [llms.txt](https://docs.dia.now/llms.txt).

# Clients

The **Clients** page lists client workspaces with their plan, members and status. Search it by name.

## Add a client

Partner admins and Sales can do this.

<Steps>
  <Step title="Start">
    Click **New client**.
  </Step>
  <Step title="Enter the details">
    Add the company name and admin email. The workspace URL is optional.
  </Step>
  <Step title="Choose a plan">
    Pick the plan and billing period. A panel shows what the client pays, your wholesale cost and your margin.
  </Step>
  <Step title="Create it">
    Choose whether to allow Private chats and click **Create & invite**.
  </Step>
</Steps>

The admin who accepts becomes the workspace Owner and manages its members. A paid plan waits for the Owner to pay. **Re-send invite** is on the client's page if they missed the email.

Paid plans open once payouts are set up in your country. Until then, clients start on Free.

## Manage a client

Partner admins have these actions on the client's page.

**Change plan.** Upgrades start now and are prorated. Downgrades start at the next cycle.

**Add credits.** Choose 10,000, 25,000 or 50,000. The wholesale cost leaves your wallet now, and the credits last a month. **Charge the client** adds them to the client's next invoice at your credit price, on paid plans.

**Suspend workspace.** Pick a reason. Members keep every chat and file but can't chat until you resume it, and DIA emails the owner and admins the reason.

**Move to DIA direct.** The client keeps every chat, member and setting, and leaves your list right away. A paid plan moves to DIA's direct price at the end of the period, on the same card. You can't undo this from the portal.

Your actions appear in the client's audit log under your company's name.